Sleeknote Help Center

What happens if I reach my session limit?

You might, at some point, experience that you reach your session limit or even exceed it. This can happen to anyone and isn't bad thing. It just means that you're experiencing an increasing amount of traffic on your website, which is a good sign.

However, exceeding the amount of sessions within your subscription every month will not work out in the long run.

Don't worry, your campaigns won't be deactivated right away, if you exceed the limit. We encourage you to keep an eye on you usage of sessions, which you can see in the bottom left corner under the menu, when logging in to your dashboard. If you notice that you've exceeded the limit, consider if you should upgrade to a larger package or an annual subscription - if not already done. If you find yourself in doubt on what to do, please contact our customer success team at support@sleeknote.com

If you don't notice that you've exceeded the amount of sessions given in your subscription, you'll probably receive an email from us, as soon as our system detects this.

Worst case scenario - if there is no response to our emails or calls, the system might end up deactivating your campaigns, but don't worry, as soon as you've upgraded your subscription, you'll be good to go again.

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