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  2. Account and Payment

Pause Your Account

If you’re not running any active campaigns on your site or expecting a downtime or low traffic on your store for a certain period, you can pause your account and avoid using up your sessions.

🚨  Important: Pausing your account won’t cancel your subscription or stop your payment. When you pause your account, we’ll only stop counting your sessions.


Here’s how:

  1. Log in to your Sleeknote Dashboard.
  2. Go to your “Profile” page from the left-hand menu.


3. Scroll down and click “Pause Account”.


Now we won’t count your sessions or show your campaigns to visitors (even if they were active.)

⚠️  Reminder: When you pause your account, you’ll continue paying for your Sleeknote account.


You can unpause your account anytime, using the same menu by clicking “Take Account Out of Stasis”.